How can I cancel my Medisafe Premium subscription? – Android

To unsubscribe from Premium: 1. Please tap on your more menu and tap ‘Settings’. 2. Tap ‘Medisafe Premium’ (Manage subscription) 3. It will then take you to the Play Store and you will see an option to cancel your subscription. If this doesn’t work, please open the Play Store, open the side menu (3 lines…

Read More

Why can’t I sign up for premium?

You may not be able to sign up for a premium subscrpition because you received a free subscription due to a promotion we were running when you downloaded the app. We are happy to confirm this or provide further assistance if needed. Please email us from inside your app: 1. Open Medisafe and tap on…

Read More

How can I sign up for Medisafe Premium?

If your account does not already have access to free Medisafe Premium due to a promotion, you will see the premium subscription banner on the app when you view the ‘More’ or ‘Medications’ menu. Tapping on this banner will open the prompts to upgrade.

Read More

What is included in Medisafe Premium?

Medisafe Premium allows you to add unlimited Medfriends, dependents and health trackers to your account. It will also unlock our Medtone options and let you change the color of the app.  

Read More

Can I have a free trial of Medisafe?

Medisafe is free to use with a premium subscrpition option! We also sometimes run promotions for new app installations that will grant you free premium. Contact our support team at support@medisafe.com if you have any questions!

Read More